Crew available now
24/7 emergency water damage · Alderwood Manor, Washington

Water in your house?Ray is already loading the van.

Locally owned, family operated, 20+ years in the Puget Sound. Call the number below and Ray — the owner — picks up himself, day or night. Extraction equipment is usually running inside the hour, and we bill your insurance company direct.

On site in under an hour
IICRC certified crews
We bill your insurance
20+ years in Puget Sound
Daniel Grabstein

Daniel Grabstein

Seattle, WA · Storm damage

Had a tree fall on my roof, nightmare situation but Ray helped out more than Allstate ever did!

Google review

10 five-star reviews

Ray extracting standing water from hardwood floors in a Puget Sound living roomRay unloading a commercial air mover from the Absolute Water Damage vanMoisture meter reading of 17.3 taken under a water stained ceilingRay positioning an LGR 7000XLi dehumidifier in a gutted room with wet hardwoodTechnician kneeling with a flashlight and moisture meter checking an open wall cavityTechnician sealing a containment barrier with a microbial hazard warning sign
Extraction

Truck-mount extraction on wet hardwood before the boards cup

Extraction, live
Job walkthrough
Live dispatch · Alderwood ManorTruck loaded
Alderwood ManorLynnwoodEdmondsMountlake TerraceBrierBothellKenmore+58 more

65+

Cities served

< 60 min

Typical arrival

24/7

Live answer

In our area? Get a crew rolling

20+

Years restoring Puget Sound homes

< 60 min

Typical arrival, day or night

65+

Communities covered

24/7

Owner-answered phone line

01

Do not wait for insurance

You have full rights to stop the progression of water without an estimate. Waiting is what turns a claim into a fight.

02

5 days to mold

In the Northwest a wet structure will not dry on its own. Mold can start growing in as little as five days.

03

Secondary damage isn't covered

If drying isn't started promptly, carriers can deny the damage that follows. Speed protects your money.

What we handle

Three emergencies. One crew that has seen all of them for 20 years.

Water, fire and sewage losses each demand different equipment and a different protocol. We are IICRC certified across all three, and Ray runs every job personally.

Before & after

Two houses Ray was called into on their worst day.

Same homes, a week or two apart. No staging, no stock photography — just what a documented drying plan and a crew that shows up in the first hour actually produces.

Before and after comparison of a water damaged living room restored by Absolute Water Damage

7 days

water out to finished room

Lynnwood · supply line failure

Two inches of water on the floor Friday night. Family back in the room the next week.

A second-floor supply line let go while the homeowners were at dinner. Water came down through the ceiling and across the entire living room. When Ray walked in, the carpet was floating and the baseboards were already wicking.

  • Truck-mount extraction started within 40 minutes of the call
  • Ceiling opened only where readings demanded it — the rest dried in place
  • Six air movers and two LGR dehumidifiers on a documented drying plan
  • Daily moisture logs sent straight to the adjuster; claim approved without a fight
Before and after comparison of a mold damaged basement remediated by Absolute Water Damage

0

square feet unnecessarily gutted

Everett · long-term basement seepage

The basement nobody wanted to go into — cleared, sealed and handed back.

This one had been wet for months before anyone called. Microbial growth had spread across the framing and the smell hit you at the top of the stairs. Two other companies quoted a full gut.

  • Containment and negative air before a single piece of material moved
  • Antimicrobial treatment on every square inch of salvageable framing
  • Non-salvageable porous material bagged and disposed of to IICRC standard
  • Air quality and odor verified before the containment came down

Field notes

A loss, hour by hour, in Ray's own words.

Four photographs from real Alderwood Manor, Washington area jobs, and what was happening in the minutes around each one.

Technician extracting water from a wet hardwood floor with a commercial machine
Hour one

The wand does not stop until it comes back dry.

Most of the water you can save a floor from is gone in the first two hours. This is why Ray loads the extractor before he even knows what he is walking into — every minute of pumping is a board you do not replace.

Technician inspecting exposed wall framing with a flashlight and moisture meter
Hour three

Every stud bay gets a light and a meter on it.

Water travels sideways through framing and sill plates. If a bay reads wet and gets closed anyway, you are paying for the same repair twice next spring. So we check them one at a time and write the numbers down.

Technician securing a microbial hazard containment barrier with blue tape
Contaminated losses

Plastic, tape, negative air, and a sign on the zipper.

Sewage and mold work is isolated before anything else happens. Tools get decontaminated on the way out. Your kitchen, your kids' rooms and your HVAC never meet what is behind that barrier.

Technician pushing a commercial dehumidifier through a doorway with the branded van outside
Every job

That is our van in your driveway — not a franchise sub.

Family owned for 20+ years. When you call the number on this page, the man who shows up is the man who answered. He unloads his own dehumidifiers and he is there when the readings hit dry standard.

Talk to Ray now

Every call goes to the owner's cell

Real jobs, real photos

Seven moments from actual Absolute Water Damage calls.

Not stock photography. These are our trucks, our equipment and Ray on site — with the story of what was happening in the minutes around each photo.

Ray holding a moisture meter reading 17.3 beneath a water stained ceiling
Mold staining on a wall and ceiling being scanned with a meter

5 days

before mold starts

The reading nobody wanted to take

“17.3. That ceiling is still soaking.”

This is the moment most homeowners never see. The leak had stopped days earlier and the stain looked dry to the touch — so the family assumed the worst was over. Ray put a meter on it anyway.

Seventeen point three. Wet enough that mold was already on the clock. We opened a small inspection cut, dried the cavity in place and the drywall never had to come down. That is what a two-minute reading buys you.

Technician sealing a containment barrier with a microbial hazard sign
Technician checking an opened wall cavity with a flashlight and moisture meter

IICRC

certified protocol

Behind the plastic

The barrier that keeps one bad room from becoming five.

Category 3 water — sewage, black water, anything that has touched contamination — does not get treated like a spill. It gets isolated. Poly, tape, negative air, and a sign on the zipper.

Every tool that goes in gets decontaminated on the way out. Porous materials that cannot be saved are bagged and disposed of properly. The rest of your house never knows it happened.

Ray lifting an air mover out of the Absolute Water Damage van in a driveway
Ray rolling a dehumidifier through a doorway with the company van outside

< 60 min

typical arrival

Why the van matters

Equipment on the truck beats equipment on order.

There is a version of this business where a subcontractor is dispatched, an estimate is written, and the drying starts on day three. This is not that business.

Air movers, LGR dehumidifiers, truck-mount extraction, submersible pumps, infrared cameras and moisture meters ride in the van. Ray unloads it himself, usually within the hour, and the drying plan starts the same visit.

Ray running an extraction wand across flooded hardwood flooring
Ray positioning an LGR 7000XLi dehumidifier in a room with wet hardwood

5–7 days

typical structural dry-out

Dry in place, whenever we can

The cheapest restoration is the demolition you never do.

Hardwood that gets water pulled off it in the first hours often stays. Hardwood that sits for two days cups, crowns and gets replaced. Speed is the whole game.

We extract until the wand comes back dry, set air movement across the grain, pull the humidity down with LGRs and take readings every day until every material hits dry standard — usually five to seven days.

Technician extracting water from a wet hardwood floor late at night
Technician pushing a dehumidifier through a doorway with the branded van outside

24/7

owner answers, holidays too

The call at 11:47 pm

“Ray, the whole downstairs is under water.”

Nobody plans a water loss for a convenient hour. This photo was taken close to midnight, and the homeowner had been standing in her hallway for twenty minutes with a bath towel and no idea what to do next.

Ray talked her through shutting the main off while he was still driving. Extraction was running before 1 am. There is no answering service in the middle of that story — just the owner’s cell phone and a loaded van.

Technician inspecting exposed wet wall framing with a flashlight and moisture meter
Technician securing a containment barrier with blue tape

1 cut

instead of a full gut

What the flashlight found

The wet bay that would have cost them twice.

The visible damage was one small patch of drywall. The meter said otherwise. Ray pulled a single inspection cut and put a light into the cavity — the sill plate two bays over was saturated.

Had that wall been closed up on faith, the homeowner would have been looking at mold and a second claim by spring. Instead it dried in nine days and the adjuster had a photo of every reading.

Ray moving drying equipment into a home with the Absolute Water Damage van outside
Ray checking framing moisture with a flashlight

Ray's promise to you

“You get me. Not a call center, not a franchise, not a stranger.”

Absolute Water Damage has been family owned and locally operated for over 20+ years out of Alderwood Manor, Washington. When your phone call comes in at 2 am, it rings on Ray's personal cell — and he is the one who pulls into your driveway.

He will tell you honestly what has to come out and what can be dried in place. He will document every reading for your carrier. And he will not talk about money before your house is safe.

  • Owner on site at every single job
  • IICRC-certified technicians
  • Xactimate insurance billing, direct to your carrier
  • Green products, safe around kids and pets
(206) 856-3173Open 24 hours — every day of the year
Ray, owner of Absolute Water Damage, extracting water from a hardwood floor

20+

Years in the
Puget Sound

Meet the owner

“My name is Ray. When you call, you get my cell phone.”

Absolute Water Damage is family owned and locally operated — not a franchise with a call center in another state. Ray answers 24/7 and is on site at every job personally to guarantee the quality of the work.

Owner answers the phone

Call and you get Ray's cell — 24/7, holidays included. He is on site at every job personally.

On site in an hour or less

Emergency response across the Puget Sound. Water damage costs multiply by the hour.

IICRC-certified technicians

Trained to the Institute of Inspection, Cleaning and Restoration Certification standard.

We bill your insurance, not you

Xactimate pricing — the industry standard carriers use. In most cases we bill them directly.

20+ years, family owned

Locally owned and operated, serving Puget Sound homeowners since 2003.

Green products

Environmentally safe products, safe around kids and pets.

The six-step process

Exactly what happens after you hang up the phone.

No mystery, no surprise invoice. This is the same sequence we have run on thousands of Puget Sound homes, using the latest equipment and IICRC-published standards.

  1. 01

    You call Ray directly

    No call center, no dispatch queue. The owner's cell rings, 24 hours a day.

  2. 02

    Inspection & assessment

    Infrared cameras and moisture meters find the water you cannot see — including behind walls and under floors.

  3. 03

    Water extraction

    High-powered commercial vacuums, or submersible pumps in extreme cases. The faster it's out, the less you lose.

  4. 04

    Sanitize the area

    Anti-microbial biocide applied to affected surfaces to stop bacteria and mold before they start.

  5. 05

    Drying: air movement & dehumidification

    Air movers, dehumidifiers and heat set to a real drying plan — not guesswork.

  6. 06

    Monitoring until it's actually dry

    Daily readings, documented for your insurance, until every material hits dry standard.

On camera

Watch what an hour-one response actually looks like.

Most restoration companies show you a finished room. We would rather show you the middle of the job, because that is where losses are either saved or lost.

Extraction in progress

Water coming off the floor while the meter still reads wet. The wand does not stop until it comes back dry.

Walking a live job

Ray on a Puget Sound loss — equipment placement, air movement and what the readings looked like that day.

Call Ray now

Or tell us what happened

On the job

Real crews, real equipment, real Puget Sound homes.

Every photo below is our own team on an actual loss — not stock footage of somebody else's trucks.

Ray extracting standing water from hardwood floors in a Puget Sound living room
Extraction
Truck-mount extraction on wet hardwood before the boards cup
Ray unloading a commercial air mover from the Absolute Water Damage van
Arrival
The van shows up loaded — air movers, dehus, hose and hand tools
Moisture meter reading of 17.3 taken under a water stained ceiling
Moisture reading
17.3 on the meter. That ceiling is not dry, whatever it looks like
Ray positioning an LGR 7000XLi dehumidifier in a gutted room with wet hardwood
Dry-out
LGR dehumidifiers sized to the room, not guessed at
Technician kneeling with a flashlight and moisture meter checking an open wall cavity
Inspection
Every stud bay checked before anything gets closed back up
Technician sealing a containment barrier with a microbial hazard warning sign
Containment
Containment first on contaminated losses — nothing crosses the plastic
Technician scanning a mold stained wall and ceiling with a meter
Mold
Mold can start in five days. We find it while it is still small
Ray rolling a dehumidifier through a doorway with the company van outside
Mobilizing
Equipment in, water out, same visit
Technician taking a pin moisture reading on a stained wall next to drying equipment
Documentation
Pin readings logged daily and handed to your adjuster
Absolute Water Damage van open with Ray carrying an air mover up the driveway
Local crew
Locally owned. That is our van in your driveway, not a franchise sub
Absolute Water Damage technician extracting standing water from a hardwood floor
Water removal
Water is out fastest when the wand never stops moving
Ray from Absolute Water Damage pulling water out of a flooded hardwood floor
Owner on site
Ray on site personally — every job, every time
Technician taking moisture readings on a water damaged wall
Moisture mapping
Moisture mapping so nothing gets buried wet
Technician inspecting an opened water damaged wall cavity
Controlled demo
Controlled, minimal demo — only what has to come out
Technician positioning a commercial air mover next to water damage
Air movement
Air movers set to a documented drying plan
Technician inspecting damaged wall framing with a flashlight and moisture meter
Framing check
Framing checked before drywall goes back on
Ray kneeling with a flashlight and moisture meter inside an opened wall cavity
Cavity check
Flashlight in one hand, meter in the other. No guessing at what is behind the wall
Technician running a commercial extractor across a flooded hardwood floor
Hour one
The first two hours decide whether your hardwood stays or goes
Technician taping a containment barrier around a microbial hazard work area
Biohazard
Zippered containment and a warning sign — that is the standard, every time
Ray rolling a commercial dehumidifier through a doorway with the branded van outside
Family owned
Our van, our equipment, our owner. Never a subcontractor
Before and after of a water damaged living room restored by Absolute Water Damage
Before / after
Living room: standing water to move-in ready
Before and after of a mold damaged basement remediated by Absolute Water Damage
Before / after
Basement: microbial growth removed and rebuilt clean
Full job walkthrough
Extraction, up close

Neighbors who called Ray

The reviews all say the same thing: he showed up.

5.0

Rated by Puget Sound homeowners

Had a tree fall on my roof, nightmare situation but Ray helped out more than Allstate ever did!
Daniel Grabstein

Daniel Grabstein

Seattle, WA · Google

Our water heater let go at 11pm and Ray answered his own phone on the second ring. Crew was in the driveway inside the hour with extractors. He walked me through the insurance claim line by line and we were dry in five days.
Megan Ellsworth

Megan Ellsworth

Lynnwood, WA · Google

Supply line burst under the kitchen sink while we were out of town. Ray found water two rooms away with an infrared camera that nobody else would have caught. Saved us from a mold problem, no question.
Marcus Whitfield

Marcus Whitfield

Bothell, WA · Google

What I appreciated most was how little they tore out. Other companies wanted to gut the whole basement. Ray dried it in place, documented every reading, and the insurance adjuster accepted it without a fight.
Grace Tanaka

Grace Tanaka

Mill Creek, WA · Google

Sewage backup in the downstairs bath — awful. They showed up in full gear, sealed it off, sanitized everything and the smell was completely gone. Ray checked in on us for a week after. Genuinely kind people.
Alicia Moreno

Alicia Moreno

Edmonds, WA · Google

Christmas morning, dishwasher line split, water under the whole kitchen floor. Ray picked up on a holiday and was here in 45 minutes. Who does that? He never once talked about money until the claim was already approved.
Brett Callahan

Brett Callahan

Everett, WA · Google

Our crawl space had standing water for who knows how long. Ray crawled under there himself with a light, showed me photos of every joist, and explained what was salvageable. Zero pressure, zero upselling.
Linda Nakamura

Linda Nakamura

Shoreline, WA · Google

Upstairs toilet overflowed into the ceiling below. They had containment up in twenty minutes and the drying equipment running before I finished making coffee. Daily readings emailed to me and to the adjuster.
Diego Ramirez

Diego Ramirez

Kirkland, WA · Google

I am 71 and I was panicking. Ray talked me down on the phone, told me exactly which valve to shut off, and stayed on the line until he pulled into the driveway. He treated my house like it was his mother's.
Carol Whitby

Carol Whitby

Mountlake Terrace, WA · Google

Small kitchen fire, smoke through the entire house. The odor was gone completely — not covered up, gone. They cleaned the ducts, sealed what needed sealing, and coordinated the rebuild with a contractor they trusted.
Renée Adjei

Renée Adjei

Bellevue, WA · Google

Insurance, handled

We bill your carrier. Not you.

We use Xactimate — the same pricing structure the insurance industry uses as its standard — so our scope holds up with adjusters instead of getting picked apart. In most cases we bill your insurance company directly. No insurance? We will work with you.

  • Documented moisture readings, daily
  • Xactimate industry-standard pricing
  • Direct carrier billing in most claims
  • Scope review so nothing is left off
  • Photo documentation of every affected area
  • Guidance on what to file and when
Technician documenting moisture readings on a damaged wall

Service area

Based in Alderwood Manor. Rolling across the whole Puget Sound.

From Stanwood to Federal Way, Camano Island to North Bend. If you are inside this footprint, we are typically at your door in under an hour.

Alderwood ManorLynnwoodEdmondsMountlake TerraceBrierBothellKenmoreMill CreekMeadowdaleWoodwayShorelineLake Forest ParkEverettMukilteoMarysvilleSnohomishMonroeLake StevensGranite FallsSultanGold BarArlingtonStanwoodCamano IslandSmokey PointLake GoodwinTulalipSeattleBallardFremontGreen LakeQueen AnneMagnoliaCapitol HillMontlakeMadison Park+30 more

Straight answers

The questions homeowners ask at 2am.

If yours isn't here, just call. Ray would rather talk you through it than have you guess.

(206) 856-3173

No — call us right away at (206) 856-3173. You have full rights to stop the progression of water without waiting for an estimate. An estimate is only required by insurance for putting the house back together. Delaying can actually work against your claim: carriers can find a homeowner negligent for knowing about water and not acting.

In most cases we are on site within an hour, anywhere in the greater Puget Sound area. We answer 24 hours a day, seven days a week, every day of the year.

Most sudden-loss water damage is covered. We use Xactimate — the same pricing structure the insurance industry uses — and in most cases we bill your carrier directly instead of you. If you have no insurance, we will work with you.

Most water damage situations dry within five to seven days, often faster. We monitor moisture daily and document readings so nothing gets closed up while it is still wet.

Only what genuinely has to come out. We specialize in minimal-disruption drying techniques and dry in place wherever the materials allow. Category 3 (contaminated) losses are different — porous materials there must be removed for health reasons.

That is the single biggest mistake homeowners make. Water travels, and most water damage is not visible to the naked eye. We bring infrared cameras and moisture detection equipment to find it behind surfaces before it becomes mold.

Mold can begin growing in as little as five days after a water loss. If growth has already started, it needs professional remediation — we will assess it and tell you honestly what you are dealing with.

We work with several trusted general contractors across the area and can recommend the right one for your situation once the structure is dry.

Every hour costs money

Tell us what's wet. We'll be there before it gets worse.

Fill this out and we'll call you right back. If water is moving right now, skip the form — call Ray directly and he'll dispatch while you're still on the phone.

Open 24 hours — every day of the year · Alderwood Manor, Washington · 20+ years serving the Puget Sound

Active flood right now? Call (206) 856-3173 — Ray answers 24/7.